West Virginia American Water Working to Maintain Service - Beckley, Bluefield & Lewisburg News, Weather, Sports

West Virginia American Water Working to Maintain Service in Fayette County

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OAK HILL -

Crews are working "diligently" to maintain water service for as many customers in the New River Water System as possible following Friday night's devastating storm which has left approximately 680,000 West Virginians without power, according to a press release from West Virginia American Water. Approximately 12,000 people patronize the New River system.

The company's water system is currently experiencing power outages at numerous locations across the county, including the treatment plant in Beckwith, following a generator malfunction Saturday morning. Crews have been wotking to repair the generator.

Additionally, crews have been working around the clock to deploy emergency generators to remote sites like water storage tanks and booster stations. Though adequate levels have been maintained in many parts of Fayette County, the reserves that serve the city of Oak Hill were depleted as of 7:25 p.m. Saturday.

West Virginia American Water says it is using every resource possible get the treatment plant operational and restore water service to its customers. 

A water tanker has been setup for customers without service at the company's Operations Center in Oak Hill, at 129 Highland Avenue, near Plateau Medical Center. Customers are asked to

Additionally, the company notes that customers in higher elevations and at outlying locations may experience low pressure or disruptions in service until power can be restored to those parts of the system.

Crews have been hampered in restoring power to some locations due to downed power lines and trees blocking access to some sites.

Updates will be posted on West Virginia American Water's website, http://www.westvirginiaamwater.com, or on their 24-hour customer service center by calling 1-800-685-8660.