Better Business Bureau questions iHeater Mini claims - Beckley, Bluefield & Lewisburg News, Weather, Sports

Better Business Bureau questions iHeater Mini claims

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The Better Business Bureau which covers West Virginia is warning consumers about claims concerning the iHeater mini infrared heating unit.

According to a release from the BBB on Monday, Feb. 11, there have been numerous calls about claims that the units cut heating bills in half.  The release says the company claims the heater, which plugs into a wall outlet, will save consumers up to 50-percent on heating bills and heats a 500 square-foot area for pennies a day. 

The Better Business Bureau  is challenging the claims from the company.  They want the company to substantiate the claims.  The company has apparently responded to some of the complaints filed with the BBB in Indianapolis, but requests for the supporting information have not been addressed.  The release from the BBB also said the company failed to offer the names of at least 10 people who have benefited from the claims. 

The company received a failing grade from the Better Business Bureau in Indianapolis.  The full report can be viewed at the link above.

The BBB offers the following advice before people buy heating units:

  • Get advice on energy-saving tips that you can implement at home with the help of local experts. Contact your utility company to set a conservation target for your household. Energy suppliers offer free tools and resources to help reduce your energy consumption.
  • Contact your local BBB to check on any company before purchasing a product from that you are not familiar with.
  • If you are unable to resolve an issue regarding the sales pitch, contract or device, file a complaint at www.bbb.org.
  • The easiest way to save money on home heating doesn't cost a cent: Turn down the thermostat a few degrees and turn off your appliances, lights and other devices when they are not in use.