PSC warns of utility billing scam - Beckley, Bluefield & Lewisburg News, Weather, Sports

PSC warns of utility billing scam

Posted: Updated:
  • Local NewsLocal NewsMore>>

  • Suspect Connected to Murder Investigation is Captured

    Suspect Connected to Murder Investigation is Captured

    Wednesday, August 20 2014 6:49 PM EDT2014-08-20 22:49:27 GMT
    Murder Suspect Desean Farley CapturedMurder Suspect Desean Farley Captured
    Desean Farley, a suspect in a Beckley murder investigation, was captured by the U.S. Marshal Service in Wisconsin. Farley s believed to be the man who shot and killed a person at Willbrian Apartments on Saturday, July 12, 2014.
    Desean Farley, a suspect in a Beckley murder investigation, was captured by the U.S. Marshal Service in Wisconsin. Farley s believed to be the man who shot and killed a person at Willbrian Apartments on Saturday, July 12, 2014.
  • How to avoid the back-to-school plagues

    How to avoid the back-to-school plagues

    Wednesday, August 20 2014 6:43 PM EDT2014-08-20 22:43:26 GMT
    During the school year children seem to bring home every type of illness, but there are a few things you can do to prevent your child from catching all those pesky illnesses.Washing hands is the universal way to avoid the spread of germs but there are a few ways you can prevent your child from getting sick when they come in contact with those germs.
    During the school year children seem to bring home every type of illness, but there are a few things you can do to prevent your child from catching all those pesky illnesses.Washing hands is the universal way to avoid the spread of germs but there are a few ways you can prevent your child from getting sick when they come in contact with those germs.
  • Miner Killed in Accident at Buchanan Mine #1

    Miner Killed in Accident at Buchanan Mine #1

    Wednesday, August 20 2014 6:28 PM EDT2014-08-20 22:28:32 GMT
    Consol Energy Representatives confirm that Michael J. Justice, 41, of Rowe, VA was killed today in an accident at Buchanan Mine #1.
    Consol Energy Representatives confirm that Michael J. Justice, 41, of Rowe, VA was killed today in an accident at Buchanan Mine #1.

The Public Service Commission has issued a warning about scam phone calls in Virginia and Kentucky from people claiming to represent electric companies.

 

The callers threaten to "shut off electric service unless a delinquent bill is paid within a matter of hours."  The callers instruct customers to go to Wal-Mart or another store and buy a Green Dot Visa or similar pre-paid debit card, load money onto the card and pay over the phone.

Elderly people and businesses are being targeted.  Scammers reportedly have created a sense of legitimacy by making the name and number of the power company appear on the victims' caller ID.

Although the scam has not yet been reported in West Virginia, the PSC is reminding West Virginians to be vigilant, use common sense if contacted about utility payments and keep the following in mind:

 

  • Utility company representatives calling about a delinquent bill would not specify a method of payment.
  • Customers should only use methods authorized by the utility company to pay bill.
  • Anyone who receives a billing call should try to verify the identity of the caller and report to police calls that seem similar to the scam

 

 

 

 For more information on authorized payment locations, contact your utility company.