PRESTON, England, December 18, 2013 /PRNewswire/ --
Why is http://www.streetrepairs.co.uk working with Mark Morrell (aka) Mr Pothole?
Having investigated the many ways that councils take reports of potholes and street defects online there was no coherence. From a simple email or form without the assistance of a map or pictures to be used to locate the fault and little if no feedback.
Some of the larger council's who have their own systems which are good in some areas but lacked ease of use.
The British Government keep talking about the use of new technology in many of their reports, however nothing happens.
The need for a national reporting system would add a consistent and transparent approach across the UK. When discussed at the National Pothole meeting arranged by Mark Morrell earlier this year, the feedback was that no one would look to invest a system under the current economic climate. Rather than just leaving it there Mark discussed the idea with Colin Mahoney MD of http://www.CityMediaLtd.com This was the start of the design idea for the Street Repairs national fault reporting system.
There is no point waiting for others to do the right thing even more so government, with their track record of IT projects costing millions and delays.
Some of the newest internet software and cloud technology is being used in the creation of Street Repairs national street defect reporting system. The Channel 5 programme Pothole Britain aired on national TV last night was testimony to the public's general feeling about this subject.
Street Repairs is free to use for both residents and councils so now there is no excuse not to use it. It can further be expanded upon to assist highways authorities with asset management and the control of their networks.
Smartphones and tablets are becoming common placed in today's normal life so a system that will use these platforms is becoming more essential for better communications.
Why a National Street Repairs Reporting system is needed?
When people are away from home in different parts of the country and spot a defect not knowing what council to report details too, then a national smart system would assist. This could be done all for them, allowing both map location and pictures of the fault to be recorded. Reports being sent to the right authority via the system, the council being able to see location details, information from the reporter and any pictures.
Why give contact details?
Although reports can be made anonymously for those that do not want to give there details there are some benefits in doing so. It allows the reporter to get acknowledgement when first making a report and in the future when the highways authority have updated the report. The system would send a follow up email to the authority asking for an update (if they have not already done so) after 28 days of receiving the first report. This would continue after 14 days and then 7 days to assist the council in keeping on top of reports and keeping the public informed.
What are Street Repairs aims?
http://streetrepairs.co.uk/ empowers people to assist in taking control of their local environment and provide a platform for improved communications between councils/highways authorities and the public. The system makes it very simple and fast, so that submitting a report is not a drain on people's time or councils resources.
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