New scam - Fraudulent "E-ZPass" emails are asking customers to p - Beckley, Bluefield & Lewisburg News, Weather, Sports

New scam - Fraudulent "E-ZPass" emails are asking customers to pay their late toll fees

Posted: Updated:
New scam to watch out for - Fraudulent "EZ-Pass" email asking customers to pay their toll fees New scam to watch out for - Fraudulent "EZ-Pass" email asking customers to pay their toll fees
  • Local NewsLocal NewsMore>>

  • Woman suffers minor injuries after car rolls on I-77 in Raleigh County

    Woman suffers minor injuries after car rolls on I-77 in Raleigh County

    Wednesday, July 30 2014 10:13 PM EDT2014-07-31 02:13:55 GMT
    Car rolled multiple times on I-77 North in Raleigh County.Car rolled multiple times on I-77 North in Raleigh County.
    In Raleigh County, a woman is miraculously not seriously injured, after her car rolls over on I-77 around 6:30 Wednesday night.An eyewitness tells us the woman was driving in the left lane on the northbound side. She suddenly veered off the road, over corrected,then slammed into the side of a tractor trailer. The car rolled multiple times before coming to a stop on it's roof.The witness says two small dogs ran out of the car. Moments later, the woman crawled out and ran after one of the dogs....
    In Raleigh County, a woman is miraculously not seriously injured, after her car rolls over on I-77 around 6:30 Wednesday night.An eyewitness tells us the woman was driving in the left lane on the northbound side. She suddenly veered off the road, over corrected,then slammed into the side of a tractor trailer. The car rolled multiple times before coming to a stop on it's roof.The witness says two small dogs ran out of the car. Moments later, the woman crawled out and ran after one of the dogs....
  • EXCLUSIVE VIDEO: Woman struck by car on Robert C. Byrd Drive

    EXCLUSIVE VIDEO: Woman struck by car on Robert C. Byrd Drive

    Friday, August 1 2014 7:54 PM EDT2014-08-01 23:54:05 GMT
    A woman was struck by a car in front of Family Coin Laundry on Robert C. Byrd Drive in Beckley Thursday night.This is surveillance video given to us by the business owners. She was not walking on a designated crosswalk. So who is at fault?
    A woman was struck by a car in front of Family Coin Laundry on Robert C. Byrd Drive in Beckley Thursday night.This is surveillance video given to us by the business owners. She was not walking on a designated crosswalk. So who is at fault?
  • Alpha Natural Resources may idle eight mines in the state of West Virginia

    Alpha Natural Resources may idle eight mines in the state of West Virginia

    Friday, August 1 2014 3:58 PM EDT2014-08-01 19:58:48 GMT
    Alpha Natural Resources might lay off over 1,000 minersAlpha Natural Resources might lay off over 1,000 miners
    Just days after coal miners rally in Pittsburgh over new rules on EPA emissions another problem arises for the coal industry.Alpha Natural Resources says because of a weak market and government regulations mine sites might have to be shut down.Eight Alpha affiliated surface mines in West Virginia are expected to be shutdown by mid October. Three of the eight mines are right here in Southern West Virginia.One of the mines that could be idled is the Pioneer Fuel's Ewing Fork number 1 Surface Mi...
    Just days after coal miners rally in Pittsburgh over new rules on EPA emissions another problem arises for the coal industry.Alpha Natural Resources says because of a weak market and government regulations mine sites might have to be shut down.Eight Alpha affiliated surface mines in West Virginia are expected to be shutdown by mid October. Three of the eight mines are right here in Southern West Virginia.One of the mines that could be idled is the Pioneer Fuel's Ewing Fork number 1 Surface Mi...
We are Working for You to warn you of a scam going on nationwide. E-ZPass customers are being scammed through email. 

West Virginia Attorney General Patrick Morrisey told 59News customers are receiving emails from an account that appears to be affiliated with E-ZPass.


E-ZPass allows drivers to pay tolls electronically on toll roads and turnpikes. Morrisey said there's two big red flags to watch out for with this scam.


The fraudulent email states the customers have unpaid toll fees. The email then directs them to click on a link or attachment to pay their bill. He shared with us another indication to keep an eye on.


"Sometimes it's difficult to detect the differences between a real email and a fraudulent email, but in this case, there's a lot of bad grammar. You could also go look at the email address, if it doesn't match up, it's probably fraudulent," the Attorney General told us.


The West Virginia Parkways Authority warns to not open the email if the subject line says "in arrears for driving on toll road."


"If you get an email that says you're in arrears for not paying your tolls know that that's not an email from E-ZPass. You may onoccasionn get something from the Turnpike or from Highway Authority but you won't be getting that from E-ZPass," Morrisey said.


E-ZPass customer Karen Acord is thankful for the heads-up and says when in doubt, check it out.


"Most of the time whenever I get an unfamiliar email, I always check it out. Especially from companies, if they ask for private information like my bank account number or for more money, I check in to it, I'd call the main number for E-ZPass and question them about it," she said.


When looking out for scams, she said common sense is key.


"If it's asking me to go to aseparatee link, I definitely would not do that because any changes I do with them, I contact them, they don't contact me," Acord told us.


If you doreceivee the scam, Morrisey advises customers to not reply to it, to not click on the link it provides, and to just delete it.


If you aren't sure if the email is legitimate or a scam, call the WV Customer Service Center at (800) 206-6222.