New scam - Fraudulent "E-ZPass" emails are asking customers to p - Beckley, Bluefield & Lewisburg News, Weather, Sports

New scam - Fraudulent "E-ZPass" emails are asking customers to pay their late toll fees

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New scam to watch out for - Fraudulent "EZ-Pass" email asking customers to pay their toll fees New scam to watch out for - Fraudulent "EZ-Pass" email asking customers to pay their toll fees
We are Working for You to warn you of a scam going on nationwide. E-ZPass customers are being scammed through email. 

West Virginia Attorney General Patrick Morrisey told 59News customers are receiving emails from an account that appears to be affiliated with E-ZPass.


E-ZPass allows drivers to pay tolls electronically on toll roads and turnpikes. Morrisey said there's two big red flags to watch out for with this scam.


The fraudulent email states the customers have unpaid toll fees. The email then directs them to click on a link or attachment to pay their bill. He shared with us another indication to keep an eye on.


"Sometimes it's difficult to detect the differences between a real email and a fraudulent email, but in this case, there's a lot of bad grammar. You could also go look at the email address, if it doesn't match up, it's probably fraudulent," the Attorney General told us.


The West Virginia Parkways Authority warns to not open the email if the subject line says "in arrears for driving on toll road."


"If you get an email that says you're in arrears for not paying your tolls know that that's not an email from E-ZPass. You may onoccasionn get something from the Turnpike or from Highway Authority but you won't be getting that from E-ZPass," Morrisey said.


E-ZPass customer Karen Acord is thankful for the heads-up and says when in doubt, check it out.


"Most of the time whenever I get an unfamiliar email, I always check it out. Especially from companies, if they ask for private information like my bank account number or for more money, I check in to it, I'd call the main number for E-ZPass and question them about it," she said.


When looking out for scams, she said common sense is key.


"If it's asking me to go to aseparatee link, I definitely would not do that because any changes I do with them, I contact them, they don't contact me," Acord told us.


If you doreceivee the scam, Morrisey advises customers to not reply to it, to not click on the link it provides, and to just delete it.


If you aren't sure if the email is legitimate or a scam, call the WV Customer Service Center at (800) 206-6222.