Frontier Communications, union workers reach tentative contact a - Beckley, Bluefield & Lewisburg News, Weather, Sports

Frontier Communications, union workers reach tentative contact agreement

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Frontier Communications and Communications Workers of America reached a tentative agreement Aug. 5 on a labor contract.

“We are pleased to announce that Frontier and the Communications Workers of America have reached a tentative contract settlement in West Virginia,” East Region Area President Ken Arndt said. “Throughout our negotiations, we worked to achieve an agreement that treats employees fairly and allows the company to provide excellent customer service and succeed as a business in a highly competitive industry.”

“A ratified agreement with CWA will allow our employees to do what they do best – put our customers first.”

The proposed contract covers about 1,500 West Virginia employees who work in 42 West Virginia counties and serve more than 500,000 residential and business customers. They include customer service technicians, network support technicians, construction technicians, call center representatives and many other employees who support service delivery in the state.

CWA District 2-13 Vice President Ed Mooney said: “CWA understands the critical role Frontier’s employees and our members play in providing West Virginia with communications services. This tentative agreement allows CWA members to continue this tradition while maintaining great middle class jobs in West Virginia.”

According to its press release, Frontier has nearly 2,000 employees in the state, has invested $500 million in West Virginia since it acquired Verizon markets in 14 states in July 2010. During that time, it has increased broadband access from about 62 percent of households in the former Verizon West Virginia markets to nearly 90 percent today.