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Carpet Cleaning Melbourne: Questions To Ask A Carpet Cleaner

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There are several questions to ask carpet cleaning companies when calling them. Professional Carpet Cleaners come into homes and spend some time there so it is important to be able to trust them, and know that they are doing the job correctly.

August 20, 2014

Melbourne, Australia – August 20th, 2014 /PressCable/

Carpet Cleaning companies are a popular business to start. The industry has new people trying to establish themselves on a regular basis. They come and go like any other business so it’s important to know what to ask when hiring them.

There are several questions to ask carpet cleaning companies when calling them. Professional Carpet Cleaners come into homes and spend some time there so it is important to be able to trust them, know that they are doing the job correctly, and ensuring that the carpets will not be ruined by any chemicals they may be putting on them.

“I guess when I call one of the first things I do is get into the pricing a little more. I like asking about any potential things that may change my bill. Some cleaners come in and before you know it a job that was suppose to cost $200 goes up to $300,” Anthony Chase a homeowner in Melbourne, Chadstone said.

“There’s little things too like you need to be aware of your carpets warranty so that you know certain types of cleaning agents and equipment don’t void it. I was happy when I had called my cleaner and they asked me that. I always use Pocka Dola: Carpet Cleaning Melbourne because they usually ask me more questions that I could ever even think of,” Chase laughed.

“I also think extremely low prices should turn you off. I tried one company and it was a horrible experience and I only choose them because they charged the less. I should have asked questions so I bet the first time I called the company I use now (Pocka Dola: Carpet Cleaning Melbourne) was overwhelmed because I literally had a note pad and pencil when I was on the phone with them,” Chase said.

The Better Business Bureau (BBB) suggests clients discover how long the technicians have been working and how they’ve been trained, inquire about the dry time, if a business offers a service and satisfaction guarantee then ask to define that, and a reputable company will come back if clients call in the following week after if a stain reappears. This can help and it usually does because the carpet cleaner did not get the spot out correctly. Carpet cleaners should mention something to clients if it is a stain that needs to be repaired by putting in new carpet instead of attempting to clean it over and over again.

It is beneficial to have carpets cleaned 1-2 times per year. It helps with health, allergens, dust mites, and an over all feeling in the home. Carpet Cleaning companies can at least be researched when searching online but don’t be afraid to ask friends and families for referrals.

“Carpet cleaners are almost like hair stylists. Once you’ve found a good one you keep using that person because you trust they’re going to do a good job,” Chase said.

Contact Info:
Name: Ayden Dominic
Email: support@pockadola.com
Organization: Pocka Dola: Carpet Cleaning Melbourne
Website: pockadola.com.au
Phone: (03) 9111 5619
Address: 6/677 Park Street, Brunswick VIC 3056

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