Thousands without power due to severe storms

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UPDATE (7/14/15 5:08 a.m.): Here is the outage information from Appalachian Power around 5 a.m. Tuesday:

  • McDowell County: 1,333
  • Mercer County: 1,182
  • Wyoming County: 1,027
  • Tazewell County: 950
  • Fayette County: 771

UPDATE (7/14/15 1:54 a.m.): Appalachian Power has released the following statement regarding power restoration efforts following Monday’s strong storms:

The wide squall line of severe thunderstorms that moved across several Midwestern states July 13 left nearly 50,000 Appalachian Power customers without electric service as the storm line rolled through the company’s southern West Virginia, southwest Virginia and Eastern Tennessee service areas.

In many parts of the company’s service area the storm is the latest in a string of recent rainfalls that has saturated the ground with moisture and made conditions favorable for trees to uproot.

Report problems in your area 

Status Of Restoration Efforts

The July 13 storm is the latest in a string of storms that have persisted in causing outages across the company’s service area over the past several days. Damage from the storm is widespread, and at this early stage of restoration we cannot provide accurate estimates for service restoration.

Damage assessors are currently patrolling circuits to determine the extent of damage and resources needed to make repairs. Meanwhile line workers and tree removal crews are working to restore known outages that affect large numbers of customers.

More than 100 contract line workers are on-site and assisting local Appalachian Power crews with power restoration. An additional 300 workers are being secured to help restore service.

As of 9 p.m., more than 55,000 customers are without electric service. Customers without service by state and county follow:

West Virginia – 37,500 (Boone 4,000; Cabell 5,700; Clay 1,100; Fayette 1,400; Jackson 2,500; Kanawha 2,300; Lincoln 2,900; Logan 2,400; McDowell, 1,500; Mercer 1,000; Mingo 4,200; Nicholas 600; Putnam 2,300; Wayne 4,500; Wyoming 1,100)

Virginia – 16,500 (Buchanan 500; Dickenson 800; Floyd 1,500; Giles 500; Montgomery 1,700; Pulaski 500; Russell 2,900; Scott 200; Smyth 1,000; Tazewell 1,300; Washington 2,100; Wise 1,000; Wythe 2,600)

Tennessee – 2,000 (Hawkins 1,600; Sullivan 400)

Safety Messages

Severe weather can cause power lines to snap or poles to come down. Fallen power lines are dangerous because they carry an electric current that can cause serious or fatal injury. Never touch a fallen wire, no matter how harmless it looks. And keep others away from the potential hazard as well. If you encounter fallen wires, stay away from them and immediately contact Appalachian Power.

If you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators “backfeed” electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers’ instructions carefully, and plug essential appliances directly into the generator. See additional information about use of backup generators.

In the event of a major power interruption, life-support customers are encouraged to contact Appalachian Power’s toll-free customer service number to advise our representatives of their situation. Due to the nature of restoration activity, Appalachian Power cannot assure priority restoration for life-support customers. Life-support customers are advised to take precautionary measures to protect themselves in the event of a power loss. Contact relatives or friends for assistance or temporary accommodations in the event of a prolonged outage. Keep emergency phone numbers (physicians, hospitals, safety services, utilities) posted near your telephone.

Customer Calls

Tennessee Customer Service

800-967-4237

Virginia Customer Service

800-956-4237

West Virginia Customer Service

800-982-4237


ORIGINAL STORY: Thousands of Appalachian Power customers are in the dark due to severe storms that moved through the region. 

According to AEP’s website, 37,222 customers in West Virginia and 13,009 customers in Virginia are in the dark Monday evening. 

AEP reports 1,416 outages in McDowell County, 1,360 in Fayette County, 905 in Mercer County, 1,150 in Wyoming County and 1,300 customers in Tazewell County are without electricity. 

Power crews are out working to restore power. There is no word on when the outages will be restored. 

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