Norfolk Southern closing local dispatch in Roanoke, Va

Virginia News
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ROANOKE, Va. (WFXR) – Officials at Norfolk Southern said plans are in the works to close the dispatching operation in Roanoke. 

Officials said 56 workers at the local dispatching center will be offered a position at the consolidated dispatching center in Atlanta. 


Norfolk Southern plans to centralize its train dispatching operations at its Atlanta headquarters. The railroad currently dispatches trains from eight regional offices. Combining dispatching at one location will enable us to manage rail operations from a network perspective vs. from individual locations. In Roanoke, 56 employees who work in NS’ dispatching center will be offered dispatching positions at the consolidated dispatching center in Atlanta. In total, approximately 450 employees at dispatching centers in Alabama, Illinois, Pennsylvania, South Carolina, Michigan and Indiana will be offered positions in Atlanta. The timing for the move has not been determined. Dispatchers direct the routing of trains across the NS rail network, managing the safe movement of some 1,000 trains and an average of 180,000 rail cars each day across 19,500 miles of track in 22 states.

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